Mary Portas OBE

Mary Portas, widely recognised as the “Queen of Shops,” is a pioneering businesswoman, broadcaster, author, and a driving force behind purpose-driven leadership. With over 30 years of experience, she has transformed global brands by focusing on consumer behaviour, branding, and customer experience, making her an influential voice in the business world. Her work extends far beyond retail; Mary is a strong advocate for leadership that aligns with societal and environmental values, inspiring businesses to innovate and lead with purpose.

As a bestselling author of Work Like a Woman and Rebuild: How to Thrive in the Kindness Economy, Mary champions a more sustainable, value-driven approach to business. Her acclaimed TV series Mary Queen of Shops and other media appearances have made her a household name, known for her candid and engaging style.

At Pendulum Summit 2025, Mary will share her wealth of knowledge, focusing on the future of leadership, business transformation, and customer-centric innovation. Her session will leave attendees with practical tools and insights to implement immediately, whether they are entrepreneurs, business leaders, or aspiring professionals.

What Mary Portas Will Deliver at Pendulum Summit 2025:

• Unmatched Business Vision: Gain fresh perspectives on staying relevant, innovative, and values-driven in today’s rapidly evolving market.
• Actionable Strategies: Walk away with practical, ready-to-implement tools to elevate your leadership and business approach.
• Customer-Centric Innovation: Learn how to create lasting success by understanding and anticipating customer needs to drive growth and innovation.
• Engaging and Thought-Provoking Insights: Experience Mary’s candid, insightful delivery that captivates and motivates.

Key Takeaways:

• Strategies to rethink traditional business practices in a fast-changing world.
• Techniques to foster a purpose-driven, customer-centric approach to leadership.
• Insights on creating long-term success through innovation and societal impact.

Mary’s session is designed to empower you with the skills, mindset, and strategies to navigate the future of business with confidence. Don’t miss the opportunity to hear from one of the most visionary leaders shaping the modern business world.