In a world where volatility, complexity, and pressure define the business landscape, resilience is no longer a soft skill, it’s a strategic imperative. At Pendulum Summit 2024, clinical psychologist and bestselling author Dr. Julie Smith delivered a masterclass in emotional strength, exploring how leaders can cultivate resilience not just to endure, but to thrive.
Best known for her widely acclaimed book Why Has Nobody Told Me This Before?, now translated into over 40 languages, Dr. Smith has carved out a global reputation for making psychological strategies accessible, evidence-based, and deeply human. Her message at Pendulum was clear: if leaders want to perform at a high level, they must treat their mental wellbeing with the same seriousness as their bottom line.

Mental Fitness is Leadership Fitness
“Too often we wait until crisis strikes before thinking about our mental health,” Dr. Smith said. “We don’t do that with physical fitness, we exercise to stay strong. Mental health deserves the same proactive care.”
This perspective reframes resilience not as a reactive fix, but as a daily discipline. Just as leaders invest in strategic planning or performance metrics, Dr. Smith urges them to build emotional awareness and psychological tools into their routine.
The Power of Micro-Habits
Rather than prescribing radical overhauls, Dr. Smith focuses on what she calls “micro-interventions” – small, repeatable actions that rewire our emotional responses over time. Techniques like journaling negative thoughts, practicing daily gratitude, using breathwork to regulate stress, or even pausing to identify emotions with precision can create what she calls “psychological momentum.”
“Every time you respond to stress with awareness rather than reaction, you’re building strength. These are small wins, but they compound.”
Her practical, no-jargon approach offers leaders a roadmap for integrating wellbeing into high-performance environments without overcomplicating the process.
Redefining Strength: Permission to Struggle
Dr. Smith also challenged one of the most persistent myths in leadership: that strength means never showing weakness. “The reality is that struggle is not a flaw, it’s part of being human,” she said. “Denying it doesn’t make it disappear. It just pushes it underground, where it can become even more disruptive.”
By normalising vulnerability, Dr. Smith advocates for a leadership model built on authenticity, transparency, and empathy. This isn’t about oversharing, but about fostering environments where people feel psychologically safe to be human.
Supporting Others Starts with Supporting Ourselves
In leadership, there’s often a focus on how to support teams through change. But Dr. Smith emphasized that leaders must first apply the same support to themselves. “If you’re running on empty, you won’t have the clarity, patience, or creativity to support others effectively.”
This idea is especially relevant in the post-pandemic landscape, where burnout and disengagement remain widespread. Leaders who model self-regulation, emotional literacy, and balanced ambition create the conditions for healthier, more sustainable cultures.
Why It Matters Now
According to the World Health Organization, depression and anxiety cost the global economy over $1 trillion annually in lost productivity. More than ever, organisations are recognising that psychological resilience isn’t just a personal asset, it’s a competitive advantage.
Dr. Julie Smith’s contribution to Pendulum Summit 2024 was not simply motivational, it was methodical. Her insights provide a framework for leaders to move beyond reaction, toward intentional emotional stewardship. In doing so, they unlock not just their own potential, but that of everyone around them.
Closing Reflection:
“Resilience isn’t about always bouncing back. It’s about knowing how to bend without breaking, and making space for recovery when you do.” — Dr. Julie Smith
As businesses prepare to lead into another year of transformation and challenge, these words offer more than inspiration. They offer a blueprint for a healthier, more human approach to leadership, one rooted in awareness, empathy, and the courage to do the inner work.
Looking Ahead to Pendulum 2026
If this year’s event is anything to go by, Pendulum Summit 2026 is set to raise the bar yet again. The early buzz suggests another powerhouse line-up and even more tailored leadership content.
Tickets are already in demand, with early-bird packages available now for teams looking to secure their place at the world’s leading business and self-empowerment summit. Visit here for more information.
